About:

I’m a builder-PM who ships products that make complex things feel simple. Over 9+ years in product and 21+ years in design/ops, I lead end-to-end work across discovery, UX, KPIs, and growth – partnering tightly with engineering and operations.

My approach is practical and human: clear goals, clean flows, measurable outcomes. Recent highlights include platform-level scale (20,000+ albums; 93% faster initial design), a teacher-approved seasonal run resulting in 2,671 albums across 59 kindergarten classes (160 educator contacts) during the most recent production cycle, and Support response time improved from 32 minutes → 14.7 minutes.

For deeper product stories, see: Revolutionizing Photo Album Creation with AI.

Core Skills:

• Team Leadership & Project Management: I inspire and guide cross-functional teams to achieve shared goals,fostering a collaborative and results-oriented environment.
• Website Development & UX Design: I craft intuitive, user-friendly interfaces that prioritize user needs and drive engagement.
• Technical Writing & Knowledge Management: I create clear, concise documentation and knowledge-sharing systems to empower teams and streamline processes.
• Workflow Automation & Optimization: I leverage technology to eliminate bottlenecks, reduce manual effort, and improve overall efficiency.
• Teaching & Mentorship: With over 6,250 hours of teaching experience, I’m passionate about sharing knowledge and empowering others to develop their skills.